In the Netherlands, Buurtzorg’s self-managed nurses provide holistic home care and social support, helping older people live independently with dignity.
For Buurtzorg community nurse Deborah, care is about more than medical treatment. She works for Buurtzorg, the Netherlands’ largest home-care organization. Its name literally means “neighbourhood care”. It became an international reference for its unusual approach: small teams of self-managing nurses, and a strong focus on helping people remain independent at home. There is no manager leading the discussion. Decisions are taken collectively by the nurses themselves: a hallmark of the Buurtzorg model.
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This reportage is published on the Featurez video page.